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Support

Help, questions, bug reports.

Contact

Email: kikot.vit@gmail.com

Include: your iPhone model, iOS version, and a short description of what happened. If possible, a screen recording helps a lot.

FAQ

Does Anonimo work offline?

Yes. All face detection and processing runs on your iPhone. Anonimo does not require an internet connection except when you first purchase Anonimo Pro (Apple needs the internet to process the payment).

Which videos and photos are supported?

Any standard iOS video (H.264, HEVC) and most image formats (JPEG, PNG, HEIC). Up to 4K resolution. Free tier caps video exports at 30 seconds and 720p; Pro removes those limits.

Will the app find every face?

The face detector uses Apple Vision + ArcFace clustering. It handles frontal and slightly angled faces well. Heavily occluded, very small, or extreme-profile faces may be missed — Anonimo blurs any detected face you don't explicitly keep, so undetected faces stay visible. Review your export before publishing.

How do I restore a purchase on a new iPhone?

Open the paywall in Anonimo and tap "Restore purchases". As long as you sign in with the same Apple ID that made the original purchase, your Pro entitlement returns.

How do I cancel a subscription?

Open iOS Settings → tap your Apple ID at the top → Subscriptions → Anonimo. Cancel at least 24 hours before the period ends to avoid the next renewal.

Lifetime vs Yearly — which is better?

Lifetime ($14.99 one-time) is cheaper long-term and doesn't renew. Yearly ($9.99/year) is cheaper to try and includes a 7-day free trial. Both unlock the same Pro features.

Does Anonimo send my video anywhere?

Never. The app has no networking code for media. See the Privacy Policy for the full breakdown.